|
|
|
Tags
Plan India Tours, Travel to India, Agency, Tour Operator, Organiser, Cancellation, Refund Policy, Plan India Tours, Travel to India, Agency, Tour Operator, Organiser, Cancellation and Refund Policy,
Plan India Tours realizes that most people who cancel their
reservations do so out of necessity. Nevertheless, cancellations
are costly to administer and involve dedicated staff time
|
|
Cancellation and Refund
Policy
|
|
Respected
Guest,
Namaste!
Warm Greetings from Plan India Tours!
Plan India Tours -
Plan India Tours realises that most people who cancel their reservations do so
out of necessity. Nevertheless, cancellations are costly to administer
and involve dedicated staff time and communications costs. You can
feel confident that with Plan India Tours, the full value of your investment is
protected. We want to give you peace of mind!
All services such as hotel accommodation & transportation are
pre-blocked well in advance. We are liable to pay penalties to all our
suppliers / vendors / independent contractors if these services are
released within their mentioned time frame.
Although we take all precautions, and plan as effectively as possible,
certain elements will be out of our control. Plan India Tours cancellation
policy is in place to protect our business and the client. However in
case of a cancellation, we will have to consult with the various
elements of your tour (eg. hotel, camp, guide, sponsor, contractor
etc) to determine the extent of charges in the cancellation. We always
do our best to work in favour of our guests, but certain of the
aforementioned elements have their own cancellation policies that we
will have to strictly comply with. For example, if an accommodation�s
cancellation charge (due to festivity, event, high season etc) is
different to ours, then we will have to comply with that
accommodation�s cancellation rule.
If a passenger has to cancel the tour due to any reasons, then he or
she would have to make an application in writing to that effect, along
with the original receipt issued by the company.
If you need to cancel your reservation, please send us a mail and
contact our Customer Service Representative. To receive any refund, if
applicable, that may be due will be processed within 35 days after our
receipt of your written notice of cancellation.
Such cancellations will attract cancellation charges as given below.
|
Cancellation Fees |
|
Cancellation before 30+ days |
10% of
Total Tour Cost |
|
Cancellation before 29-22 days |
25% of
Total Tour Cost |
|
Cancellation before 21-16 days |
60% of
Total Tour Cost |
|
Cancellation before 15-0 days |
100% of
Total Tour Cost |
 |
Any
non-refundable costs to us, such as train fares, airfares and others,
may be subject to full retention based on the concerned agency or
airlines policy.
|
|
|
Cancellation
of part of your itinerary after arrival: each situation will be
analyzed in a fair way on a per case basis.
|
|
|
In case of
cancellation/delay of any train, each situation will be analyzed in a
fair way on a per case basis and you will be responsible for any non
refundable portions of the ticket.
|
|
|
We advise
our clients to subscribe to travel insurance at home at the same time
they purchase their international flight tickets.
|
|
|
We cannot be
held responsible for problems due to events that are not under our
control (weather, political demonstrations, airline & train delays,
traffic jams, floods etc.)
|
|
|
In case of
Special Trains Journeys and peak season hotel bookings, a separate
cancellation policy is applicable (which can be advised as and when
required).
|
|
|
In case you
cancel the trip after commencement, refund would be restricted to a
limited amount only which too would depend on the amount that we would
be able to recover from the hoteliers/ contractors we patronize. For
unused hotel accommodation, chartered transportation & missed meals
etc. we do not bear any responsibility to refund.
|
Our
Liabilities & Limitations
|
|
Please note
that after the finalization of the Tour/ service Cost, if there are
any Hike in entrance fees of monuments / museums, Taxes, fuel cost or
guide charges � by Govt. of India, the same would be charged as extra.
|
|
|
We shall not
be responsible for any delays, cancellations & alterations in the
program or expenses incurred directly or indirectly due to natural
hazards, flight/train cancellations, and accident, breakdown of
machinery or equipment's, breakdown of transport, weather, sickness,
landslides, political closures or any untoward incidents.
|
As our
policy is one of fair travel, we will always do our best to keep all
interests at heart.
Thanks & Regards
|
|
|
Skype : 